Frequently Asked Questions
WHO ARE YOUR TUTORS?
Our tutors are current or former educators or professionals in their field. All tutors undergo an extensive interview process and background check. Our tutors are the best around!
WHERE DO YOU HOLD LESSONS?
Our tutors meet with parents and students at public locations that are convenient for them. Occasionally, tutors will meet at a student’s home if all parties agree. We ask that parents stay with students under the age of 18 unless the student has his or her own car.
HOW OFTEN DO WE MEET WITH A TUTOR?
The frequency of lessons is totally up to you and your tutor. The majority of our students benefit from meeting twice a week initially, then transitioning to once a week, and finally just as needed. Experience has shown that most students are able to catch up, get ahead, and stay ahead after only a few weeks.
HOW MUCH DO LESSONS COST? WHAT IS INCLUDED?
With each lesson, you get one-on-one time with a tutor who is matched to your student’s needs and your schedule, personalized lesson resources, and unlimited contact with a tutor after your lesson. The lesson rate is $60/hour.
WHAT AGES AND SUBJECTS DO YOU COVER?
We work with students of all ages, K-12 as well as college and adult students. Currently, we cover Mathematics at all levels, Elementary Education, Sciences, ACT, SAT, and more!
I NEED A TUTOR RIGHT NOW! CAN YOU ACCOMMODATE?
Usually, yes! We have many tutors throughout the area and will work to find the one with immediate availability! Please note, if you require a lesson within 24 hours, there is a $10 emergency fee added to the lesson cost.
WILL I RECEIVE LESSON REMINDERS? NOTES?
Yes! Once you are active in our system (1-2 days after we receive the enrollment form) you will receive an email prompting you to register and confirm your account on Teachworks. After you have confirmed your account, you will begin to receive lesson reminders via email, as well as lesson notes. You can also respond to your student's tutor by replying to these emails!
MY TUTOR IS GREAT. BUT, I DON'T THINK IT'S THE RIGHT FIT FOR MY STUDENT. WHAT CAN I DO?
We aim to build relationships and mentorship with our students! If for any reason, you do not feel that your tutor is the right fit for your student, please contact us directly at firstname.lastname@example.org and I will work directly with you to find the perfect tutor for your student!
WHAT ABOUT INVOICING? HOW DO I PAY?
A credit card is required at the time of enrollment. After your student's lesson is completed, you will receive an invoice via email within 1-3 business days. If the invoice is not paid within 24 hours of receipt, the card on file will be run.